User Experience
Your SEO is hot and everyone finds your homepage. Now what? Is everything on your site Obvious? Getting all the conversions you want? Or was user experience on your future enhancement list?
RaddOnline® can help you identify and remedy user experience issues.
- UI design and goal review
- User experience research (task analysis, contextual analysis)
- User Interview sessions
- One-on-one User testing and evaluation
User-Centered Design
Web sites are co-dependent on the users who search for them and then visit. Web sites do only what they are designed to do. If you don't tell the user what your site is about, and why you do something better than the other hundreds of thousand sites in search results, you can't expect your user to respond the way you'd like.
Usability Testing
By performing usability testing, you observe how your users actually behave versus them trying to articulate how they think they behave. This essentially allows you to “walk in your customers shoes”. The resulting usable web site is one that does what you intend it to do, for the customers you are targeting.
Fast research
And while we encourage you to incorporate user experience testing into your long-range development plans, we understand that in today’s economy, schedule and budget may not allow for an extensive scientific study. In that situation, consider letting RaddOnline® help you with fast usability research. It’s quick, relatively inexpensive and very insightful.
